Privacy Notice

This privacy notice explains how Bloom Craft Studio handles personal data on roofempireneedle.digital. It applies to website visitors, people who send inquiries, and customers who request bouquets, local delivery, or consultation support.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

When you use the contact form or reach out about an order, we may process your name, email address, phone number if you provide it, your message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.

We collect only the details needed to handle inquiries and service requests.
02

Where Data Comes From

We receive personal data when you submit a form, send a message, or share order details for bouquets, delivery, or consultation. Technical information is collected through normal website operation and helps us deliver pages, respond to requests, and protect the site.

Most information comes directly from you, with some technical data created automatically.
03

Cookies We Use

Our confirmed cookie uses are limited to essential site operation and remembering privacy preferences. We do not confirm analytics or marketing cookies as active on this site.

We use a small number of cookies for operation and preference storage.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies may still be needed for basic site functions, and disabling them can affect how the site works.

Cookie choices are limited to the settings we use for essential operation and preferences.
01
Processing Purpose

Why We Use Data

We use personal data to answer inquiries, confirm bouquet details, manage availability, support payment and pickup or local delivery arrangements, and maintain normal website operation. We also use limited technical data to secure the site, diagnose problems, and keep messages moving through our local acknowledgement process.

Processing is tied to the request you make or the operation of the website.
02
Third-Party Sharing

Service Providers

We may rely on outside providers for technical delivery, website security, or message handling. These providers are expected to use the data only for the assigned service and to keep it confidential where appropriate.

Any service provider we use may access data only to perform a specific task for us.
03
Legal Basis

Legal Disclosure

We may share personal data with public authorities if required by law, court order, or a lawful request. We may also disclose information when needed to protect our rights, users, or the security of the website.

We disclose data only when there is a valid operational or legal reason.
User Rights

Your Privacy Rights

You may ask to review, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows. If you want to exercise a right, we will review the request and explain the outcome in plain language.

Your options depend on the type of data and the reason it is being processed.
Requests

How to Make a Request

To make a privacy request, send enough information for us to identify the relevant record and describe what you want us to do. We will assess the request, respond within a reasonable time, and let you know if any legal or operational limits apply.

We may need to confirm your identity before acting on a request.
Data Retention

How Long We Keep Data

Inquiry records are kept for the time needed to respond and manage the related customer relationship. Technical logs are kept for a limited period for security and troubleshooting, then removed or anonymized when they are no longer needed.

We keep data only as long as needed for the request, recordkeeping, or legal obligations.
Policy Updates

Changes to This Notice

If we make material changes, we will update the notice on the website and use reasonable steps to draw attention to the update when appropriate. The version in effect is the one posted most recently.

We may revise this notice when our practices or legal duties change.

Contact for Privacy Matters

Email contact
feedback@roofempireneedle.digital
Phone contact
+57 321 6954582
Postal address
Calle 20 11 56, Monterrey
Privacy inquiries